Welcome to Deen and Dunia. By accessing our website and purchasing our products, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the Site, including browsers, customers, and contributors.

You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

Prices, product availability, and descriptions are subject to change without notice.

We strive to ensure product information is accurate but do not warrant that all content is error-free or up to date.

All orders are subject to acceptance and availability.

Payment must be made in full at checkout.

We use Shopify’s secure payment gateways and do not store your full payment details.

Once your order is placed, you will receive an order confirmation. Shipment indicates acceptance of your order.

Orders are processed within 2–5 business days after payment confirmation.

Delivery times vary based on location:

• Standard Shipping (Australia): 2-8 business days
• Express Shipping (Australia): 1-4 business days
• International: 6-27 business days
  

We are not responsible for delays caused by postal services, customs, or other circumstances beyond our control.

Please ensure your shipping details are accurate. Orders sent to incorrect addresses are not eligible for refunds.

We do not offer refunds or exchanges for change-of-mind purchases. Please choose carefully before placing an order.

If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund under the Australian Consumer Law (ACL).

To request a refund or replacement:

• Contact us within 7 days of delivery at info@deenanddunia.com.
  
• Include your order number and photos of the issue.
  

Approved refunds will be processed within 5-7 business days to your original payment method.

If your order is missing or incorrect, contact us immediately at info@deenanddunia.com.

We will investigate and resolve the issue as soon as possible.

You agree not to:

• Use the Site for unlawful or harmful purposes.
  
• Interfere with the Site’s operation or security.
  
• Reproduce or distribute Site content without written permission.

All text, images, graphics, and designs on this Site are the property of Deen and Dunia and protected under copyright laws.

No part of the Site may be copied or reused without our prior written consent.

To the extent permitted by law, Deen and Dunia is not liable for indirect, incidental, or consequential losses.

Nothing in these Terms limits your rights under the Australian Consumer Law (ACL).

We may update these Terms from time to time. Continued use of the Site constitutes acceptance of any revised Terms.

The content, products, and materials provided by Deen and Dunia are intended for personal reflection, productivity, and lifestyle organisation.

They are not a substitute for professional, legal, medical, or religious advice.

While we make every effort to ensure accuracy and quality, we make no warranties that all content is error-free or suitable for every individual.

To the fullest extent permitted by law, Deen and Dunia disclaims all liability for any loss, damage, or injury arising from the use of our products or information provided on this website.

Use of our products and services is at your own discretion and risk.

For questions regarding these Terms, please contact us at:

info@deenanddunia.com